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Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise, by Richard A. Swanson
Download Ebook Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise, by Richard A. Swanson
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This revised and expanded version of ""Analysis for Improving Performance"" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within ""Analysis for Improving Performance"" will help make sure that workplace performance improvement efforts really work.
- Sales Rank: #371580 in Books
- Brand: Brand: Berrett-Koehler Publishers
- Published on: 2007-02-28
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 1.00" w x 6.00" l, 1.20 pounds
- Binding: Paperback
- 317 pages
- Used Book in Good Condition
From Scientific American
Analysis for Improving Performance delivers on its title. We used the diagnosis and documentation tools presented in the book, and the results more than met our expectations. Even after the original need was met, we continue to use them as a means of improving our practices.
Review
This book offers the most practical and comprehensive system ever for defining how people do their jobs. The techniques are straightforward, easy to learn, and effective. I've seen them make a real contribution to personal and organizational performance. -- Gary R. Sisson, president, Paradigm Corporation
About the Author
Richard A. Swanson is Professor of Human Resource Development at the University of Minnesota and Senior Partner with Swanson & Associates. He is an internationally recognized authority on organizational change and performance improvement, results assessment, and the strategic roles of human resource development. His recent work has focused on theory building research.
Most helpful customer reviews
0 of 0 people found the following review helpful.
Four Stars
By Diana Edwards
Needed this for grad school. Richard Swanson is very well known in HRD.
0 of 0 people found the following review helpful.
Knows what he is talking about
By Rochrunner
Swanson has a long history working with organizations and as a academician regarding this text's topic. He writes well; explaining his theories so that they are easily grasped--even if one doesn't always agree with them.
I am not sure this would be a bedtime read, but for a student who wants some basis for either OD or training and development, this is a good place to start.
0 of 0 people found the following review helpful.
Five Stars
By HeatherKay
Easy book to follow and have to use it for my organizational development courses.
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